Add a silent auction to your next fundraiser, and increase the amount your organization is able to raise!

Have some questions about setting up your silent auction on Trellis? Look no further! We’re outlining some of our silent auction Frequently Asked Questions here.

How do I set up a silent auction?

To setup a silent auction, toggle it on from the auction settings accessed from the left side of the builder. From there, you’ll be guided through the next steps.

How do I add an Auction Preview to my page?

To add the auction preview to your fundraising page, click the + button and select Auction Preview in the builder:

What is the URL for my auction?

From the auction settings you can find the URL for your auction:

How do I see auction results and winning bidders?

From the auction results you will be able to export a list of winning bidders and their contact information.

For a more in-depth dive into your Auction results, take a look at this article here: http://help.trellis.org/en/articles/4645979-your-auction-results-and-managing-bids

What happens if the top bidder doesn’t pay for their item?

From the auction results, the auction organizer can see payment history for each item and choose to award the item to the next highest bidder. As the organizer, you can decide how long to wait until awarding it to someone else.

Can I add more items after I’ve shared the link on my fundraiser?

Yes, you can keep adding more auction items until the auction closes.

Still have questions? We're here to help! Click the blue chat icon below to connect with our support team!

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