We’re so excited you’re tuning in for the event!

If you’re having challenges getting set up for the event, our team is here to help!

Having trouble logging in?

You’ll need to login to participate in the chat, live and silent auction, and fund-a-need. Follow these steps, or watch this video on how to participate.

  • Click Sign Up in the top right corner

  • Add your personal details

  • Add your credit card information to make it easier to pay after the event ends!

  • Once you Submit you’re done!

And you’re in! Enjoy the event!

If you forgot your password, you can reset it by pressing Forgot Password on the sign up pop up.

Having trouble bidding in an auction?

  • Make sure you are logged in. (If you’re not, follow the instructions above!)

  • Make sure the auction is open for bidding. If it’s not, hold on a little longer the organization will open bidding shortly!

General issues?

To start, try the following:

  • Switch to a Google Chrome browser if possible

  • Exit your browser, and try joining again

  • Do a hard refresh

    • On a PC press Crtl + Shift + R at the same time

    • On a Mac press CMD + Shift + R at the same time

  • Turn off your device and restart

  • If possible try on another device

If these don’t do the trick, no worries help is on the way!

Reach out to the organization hosting the event with your questions.

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