How and When Purchasers Assign Event Tickets

When a purchaser buys event tickets, every ticket is assigned to them by default. Purchasers can then assign each ticket to a guest by entering that guest's name and contact info, so guests receive their own ticket directly. This can be done right after checkout, or anytime later from the purchaser's donor account.

How to Assign Tickets

Right After Checkout

1. Once checkout is complete, the purchaser lands on the Purchase Complete! confirmation page.
2. Under Assign Your Tickets, they click the green Assign Tickets button.
3. This opens the My Event Tickets page in their donor account, on the Purchased Tickets tab.
4. For each ticket, they click the pencil icon and enter the guest's Name and Email, along with any other required fields, such as a meal choice.
5. Once a ticket is assigned, it moves to the Assigned Tickets tab.

From the Donor Account Later

1. The purchaser logs into their donor account at any time.
2. They navigate to My Event Tickets.
3. On the Purchased Tickets tab, they find any tickets not yet assigned.
4. They click the pencil icon next to a ticket and enter the guest's details.