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How to Assign Event Tickets You Purchased to Your Guests

If you purchased tickets for an event, assign each ticket to a guest so they can manage their own registration.

Assigning your tickets to your guests ahead of time means they can:

  • Add their own contact information
  • Update their own meal choice selections and other event-specific requests
  • Save a credit card to their account, for purchases and bidding during the event.
  • Check themselves in 

All of this drastically cuts down on the amount of information that needs to be gathered at check-in. If you and your your guests are fully prepared for the event, you can skip check-in at the event completely!

How to Assign a Ticket to a Guest

  1. Go to the webpage for the fundraiser you are attending, and log in in the top right corner.
  2. Click My Account in the top right corner, then select Event Registration.
  3. Find the ticket you want to assign and click Edit.
  4. Enter your guest's First Name, Last Name, and Email Address, plus any additional questions for the event.
    1. All fields are required for the ticket to be considered "assigned".
  5. Click Save.

Please Note

  • Name and Email are used to automatically create accounts so payment methods can be securely saved.

  • Always enter your guest's own information, never your own or placeholder details. If you don't know their email yet, leave it blank and come back later.

  • Once the event's assignment deadline passes, you won't be able to make further changes to who's assigned to each ticket.

Heads Up! If two guests share the same email address, like a couple, or a parent bringing their kids, only one of them will be able to complete registration and check in online. The others will need to check in at the event.

How Your Guest Completes Their Registration

Once you've assigned a ticket, your guest gets an email with a link to complete their own registration. Then they can:

  • Confirm or update the questions you answered for them
  • Add their phone number, and mailing address and company if the event asks for it
  • Save a credit card, or skip this step if they don't plan on making purchases

As the purchaser, you won't be able to complete this information on behalf of your guest. If your guest is unable to complete this info, they must check-in at the registration table at the event.

How to Check In Ahead of the Event

If the event you are attending has enabled self check-in, you can use the same flow to mark yourself as attending. The event organizer will then be able to see that you are attending the event.

  1. From My Account on the fundraiser webpage, return to Event Registration.
  2. If you haven't already, complete your contact info, and save a credit card.
  3. On the final step, you'll see your table and paddle number on screen if the event uses them.
  4. You will also get a text message with this info, confirming your check-in.

How to Check In One of Your Guests

If your guest has completed their registration, you can check them in to mark them as attending. 

  1. From Event Registration, find their ticket and click Check In.
    1. This is only available once check-in has opened for the event and if they completed their registration.
  2. To undo a check-in, click Undo Check-In.

Frequently Asked Questions

Can my guest change the email address on their ticket?

No. Only you, the purchaser, can reassign a ticket to a different email address.

Is a credit card required to check in?

It is strongly recommend everyone saves a credit card during check-in, to make purchases and bidding much easier during the event. However, if you or your guests don't plan on making any purchases, you may skip this step and still check in.

What if my guest doesn't have an email address?

Leave the email field blank when assigning their ticket. Without an email, they won't receive a registration link and won't be able to complete registration or check in online, so they'll need to check in at the event instead.

What if my guest can't make it after the assignment deadline has passed?

Reach out to the event organizer directly.

What if I or my guest need to change any answers after the deadline passes?

Custom field responses, like meal choice or allergies, can't be edited once the assignment deadline passes. Reach out to the event organizer directly if you need to change them.

Please Note: Contact info and credit card details are different. Your guest can still update those any time before they check in.

 

The purchase is in my name. How can I give my assistant access to assign my guests for me? 

The best method is to go to the fundraiser page and email yourself a login link. When you receive the email, do not click the link. Forward that email to your assistant, so that they may log in and reassign tickets on your behalf.