How to Set Up Sponsorships
Sponsorships let you sell sponsor packages, including event tickets, as a dedicated fundraising driver.
Please Note: This feature is currently in Alpha testing. If you would like access to this feature during Beta, please reach out to support@trellis.org.
The Sponsorships driver gives you a dedicated way to build sponsor packages, include event tickets, and track that revenue separately from ticket and item sales.
How to Enable Sponsorships
- In your fundraiser setup wizard, or from your fundraiser builder, enable the Sponsorships driver.
- Once enabled, a new Sponsorships section appears in your builder, similar to how the Event Tickets or Items driver works.
How to Create a Sponsorship Package
- From the Sponsorships section, click Add Sponsorship.
- Enter your sponsorship details, including:
- Sponsorship Title
- Quantity Available
- Price
- Included Event Tickets
- Tax Receipt Amount
- Advantage Description (what the sponsor receives)
- Sponsorship Description (rich text)
- Images (you can add more than one)
- Set Visibility to Visible or Hidden, and set your Sales Availability window.
- Add any Custom Fields, Promo Codes, or Email Attachments if needed.
- Click Save.
Including Event Tickets in a Sponsorship
- In the sponsorship editor, use the Included Tickets dropdown to choose which ticket type is included.
- Set the Number of Tickets Included with the sponsorship.
- When a sponsor purchases the package, Trellis automatically creates attendees for each included ticket.
Heads Up! Included tickets count against your event capacity and ticket inventory. If there isn't enough inventory left, the sponsorship will show as sold out.
How to Publish Your Sponsorships Page
- Trellis automatically creates a Sponsorships page to showcase all your available packages.
- From Sponsorships Settings, customize your page title and description.
- From Fundraiser Settings > Site Header, update the label for your Sponsorships link in your site navigation, and choose whether it appears in your menu.
- Use Preview in the builder to see how your page will look before publishing.
- Optionally, add a Sponsorships section to your homepage to preview your top packages, with a link to view all sponsorships.
- Click Publish Changes when you're ready to go live.
Selling and Tracking Sponsorships
- Sponsorships can be purchased through your standard checkout or the Sales Entry System (SES). They can't be sold through the attendee cart in the Check-In Tool.
- Sponsorship revenue is tracked separately from event ticket revenue in your reporting and thermometers, even when a sponsorship includes tickets.
- Tickets included in a sponsorship will not count towards ticket revenue.
- Sponsorships sync to RE NXT as gifts. Included event tickets sync as event participants, not as separate gifts or participant fees.
Frequently Asked Questions
Can sponsors reserve a sponsorship and pay later?
Not yet. Reserving sponsorships and paying later, along with ACH and invoicing, are planned for a future phase.
Can I include items other than event tickets in a sponsorship?
No, sponsorships currently only support including event tickets.
What happens if I refund a sponsorship?
A full refund returns the full amount and removes all included attendees. A partial refund lets you refund part of the sponsorship amount, and included tickets can be returned to inventory but aren't separately refunded.
Can I hide a sponsorship behind a passcode?
Not currently. This isn't supported in the initial release of Sponsorships.
Need Help?
Did this answer your question? If not, please reach out to our Product Engagement Team via the blue chat icon or email support@trellis.org.