How Trellis Emails Appear (From and Reply-To)

This quick article explains how emails from Trellis will appear in a donor's inbox.

Emails sent from Trellis include transactional emails (automatic based on certain triggers) and message campaign emails (sent by users from the dashboard).

When these emails are sent, here's how they will appear in a donor's inbox:

from: [Organization Name] <donotreply@trellis.org>
reply-to: [Organization Name] <[Organization Email] >
to: [Donor Full Name] <[Donor Email]>
date: Sep 9, 2025, 4:21 PM
subject: [Email Subject]
mailed-by: mail.trellis.org
signed-by: trellis.org
security:  Standard encryption (TLS) Learn more

 

Note that if you are sending emails from the Messaging System, you can customize the Reply-To field.