Live Stream Video Not Playing*

Live Stream Video Not Playing If your live stream video is not working, let's try the following!

Oh no! You're reading this because your live stream video isn't working, but let's try the following to get it resolved!

  • Make sure your video is listed as Public on YouTube

    You are also able to share an "Unlisted" YouTube video if you do not want viewers to find your video on YouTube directly!

  • Ensure your YouTube Live video is able to be embedded. This video shows you how to change your settings in YouTube.

     

  • Navigate back to Trellis Live Streaming and Live Event and press Save All to ensure all updates have been saved on your Trellis page.

If you are still having issues seeing your live streamed video on Trellis, reach out to our team through the blue chat icon, and we'd love to help!

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