How Guests Are Notified When a Ticket Is Assigned to Them

Reassigned via the purchaser's account: the new guest is automatically emailed a confirmation email and an event ticket PDF, if the event PDF are enabled for your event.
Reassigned via the check-in tool: your organization can choose whether to send the confirmation email and event ticket PDF at the time of reassignment.

Did this answer your question? If not, please reach out to our Product Engagement Team via the blue chat icon or email support@trellis.org.

Learn what guests receive when a ticket is assigned to them.