How to Add an Attendee Directly to the Check-in Tool

This article walks you through how to add new attendees directly from the Check-In Tool. This is helpful when guests arrive at the door or when pre-assigned tickets haven’t been entered yet.

If you need to get an attendee into the Check-In Tool without going through a full checkout process, you can use the Add Attendee function in the top left corner. This is handy for when:

• You need to get an attendee into the event quickly during check-in
• You are adding an individual who has a complimentary or included seat (such as a sponsor table).
• You are collecting cash, cheque or offline payment.

Add a New Attendee

• Navigate to the Check-In Tool from your Dashboard.

• Click Add Attendee from the upper left-hand side.

• Select the appropriate ticket type.

  • Note that paid tickets count towards your fundraiser's total.

• Enter the attendee’s details.
  Only the fields marked with an asterisk (*) are required.

• Click Add Attendee or Add & Check-In depending on whether they are arriving now.

When an attendee is added:

• An offline transaction is created for that attendee
• The price of the ticket counts towards thermometers and activity rolls
• The attendee can receive checkout attachments (receipts, event tickets).