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Purchaser or Donor Support
Learn more about participating in a fundraiser as a donor.
- Troubleshooting Common Checkout Issues
- How to Hard Refresh Your Browser or Clear Browsing Data
- Creating Your Donor Account and Adding Your Credit Card Details
- Raffle Purchases Require your Physical Location to be in the Province
- Paying for Unpaid Auction Item(s)
- How to Log In to Your Account as a Donor or Bidder
- How to Assign Event Tickets You Purchased to Your Guests
- Understanding Auction Fees as a Bidder
- How to Delete Your Giving Account
- Get ready to attend an in-person event
- How to Donate Your Bid During a Silent Auction
- How to View Tickets That You’ve Been Assigned
- Why Provincial Sales Tax is Added to Auction Purchases in British Columbia
- Using a Passcode or Promo Code to Purchase Tickets
- How to View Your Bidding History
- How Fundraiser Purchases Appear on Your Bank Statement
- Accepted credit cards