Help & Learning
BACK TO MAIN SITE
Purchaser or Donor Support
New Features!
Getting Started
Onboarding: Tour around Trellis
General
Using Different Fundraising Drivers
Event Tickets
Silent & Live Auctions
Raffles & 5050s
Donation Options
Items for Sale
Live Streaming
Check-in Tool
Customizing Fundraiser Settings & Design
Reports, Account, and Payouts
Purchaser or Donor Support
Resources for a Successful Fundraiser
Troubleshooting
Internal Help Desk
Raffles
Back to home
Help & Learning
Purchaser or Donor Support
New Features!
Getting Started
Onboarding: Tour around Trellis
General
Using Different Fundraising Drivers
Event Tickets
Silent & Live Auctions
Raffles & 5050s
Donation Options
Items for Sale
Live Streaming
Check-in Tool
Customizing Fundraiser Settings & Design
Reports, Account, and Payouts
Purchaser or Donor Support
Resources for a Successful Fundraiser
Troubleshooting
Internal Help Desk
Raffles
Purchaser or Donor Support
Accepted credit cards
How are purchases displayed on bank statements or mobile banking?
Can't checkout or did not receive any confirmation email?
How to do a hard refresh of your browser
How to Participate in an Online Event
Paying for unpaid auction item(s)
How to provide the console log
How to donate and support a fundraiser using Trellis
How to Access and Manage Your Giving Account
How to assign event tickets to guests
How to Participate in an Online Silent Auction with a Mobile Device
