Help & Learning

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Help & Learning

Using Different Fundraising Drivers

Using Different Fundraising Drivers

Event Tickets

Checklist in launching your Ticketed Event with Trellis

How to set up single event tickets

How to set up grouped event tickets

How to monitor your event ticket sales

How to contact your waitlist

How to Remove Tickets Button

Check-in Attendee Bulk Upload Request

Automated Events Ticketing Donor Communication Preview

Can I limit how many tickets a registrant can buy?

Checklist in launching your Virtual Event!

Testing Ticket Purchases

Get ready to attend an in-person event

How to view and edit tickets that someone else assigned to me

How to check-in a verified attendee

How to check-in an “unverified” attendee

Part 4: Check-In Tool Feature Review

Part 5: How to Configure the Check-In Tool

Part 1: How to Assign Volunteers

How to manage and use the Check-In Tool for your Events as the Organizer

How to use a complimentary ticket

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Silent & Live Auctions

Checklist in launching your Silent Auction using Trellis

Setting up your Auction

How to enable Overtime Bidding

How Overtime Bidding Works for Silent Auctions

Auction Items and Sponsors Bulk Upload

How to wrap up your auction

Setting up a Live Auction in your Live Stream on Trellis

Auction Fees

How to extract your auction reports

Auctions Autopay

How to manage my bidders during and after the auction

My auction has unpaid items, what's next?

Tax Receipting for Auctions

How Auction Minimum Bidding Increments Work

Bidding Anonymously

Automated Bidding

Automated Auction Donor Communication Preview

FAQ for Fundraiser: Silent Auctions

FAQs for your Silent Auction Participants

How to check-in a “reassign” attendee

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Raffles & 5050s

Checklist in launching your Raffle with Trellis

How to design and what to display on your raffle page

What are the Rules of Play?

Ways to display your rules of play

How to calculate the number of available bundles for your ticket tiers

The difference between a shared drum of tickets vs. a separate drum of tickets for each draw/prize

Seeded Pot vs Base Payout(Guaranteed payout)

Setting up tax receiptable donations on top of raffles

Automated Raffle Donor Communication Preview

How to sell raffle tickets in your event

How to draw your raffle winner(s)

Raffle tickets are not sent/received

Exporting Raffle Results & Reports

Trellis Raffle & 50/50s Process

Trellis Pre-Onboarding Raffle Kit

Benefits of Adding Early Bird Draws

Alberta Pre-Onboarding Raffle Kit

British Columbia Pre-Onboarding Raffle Kit

Manitoba Pre-Onboarding Raffle Kit

New Brunswick Pre-Onboarding Raffle Kit

Nova Scotia Pre-Onboarding Raffle Kit

Ontario Pre-Onboarding Raffle Kit

Saskatchewan Pre-Onboarding Raffle Kit

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Donation Options

How to set up Donations

How to add donations/funds raised outside of Trellis

Automated Donations Donor Communication Preview

Items for Sale

Setting up Items on Trellis

Automated Items for Sale Communication Preview

Live Streaming

Setting up your Live Stream on Trellis

Live Streaming

How to find the Donation Totalizer

Live Stream Video Not Playing*

Showcasing your Fundraising Page During your Event

4 Pillars of Virtual Event Engagement

Supporting your Attendees for your Live Stream

Setting up your Fund-a-Need Views

Setting up The Silent Auction Activity Roll

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Check-in Tool

How to use the Giving Links in the Check-In Tool to quickly sign guests into their accounts

How to use the Check-In Tool to check in event attendees