Help & Learning

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Help & Learning

Using Different Fundraising Drivers

Using Different Fundraising Drivers

Event Tickets

Checklist in launching your Ticketed Event with Trellis

How to Monitor your Event Ticket Sales

How to contact your waitlist

How to Remove Tickets Button

How to Request a Check-in Attendee Bulk Upload

Automated Events Ticketing Donor Communication Preview

Checklist in launching your Virtual Event!

Testing your Ticket or Items for Sale Purchase

Get ready to attend an in-person event

How to view and edit tickets that someone else assigned to me

How to Assign Volunteers to Check-In your Attendees

How to manage and use the Check-In Tool for your Events as the Organizer

How to use a complimentary ticket

How to Set up your Event Tickets

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Silent & Live Auctions

How to Set Up Your Silent Auction

Checklist in launching your Silent Auction using Trellis

How to enable Overtime Bidding

How Overtime Bidding Works for Silent Auctions

How to Send an Auction Bulk Upload Request

How to Wrap Up Your Auction

Setting up a Live Auction in your Live Stream on Trellis

How to extract your auction reports

Auctions Autopay

How to manage my bidders during and after the auction

My auction has unpaid items, what's next?

Tax Receipting for Auctions

How Auction Minimum Bidding Increments Work

Bidding Anonymously

Automated Bidding

Automated Auction Donor Communication Preview

FAQ for Fundraiser: Silent Auctions

FAQs for your Silent Auction Participants

How to Extend Your Silent Auction

How to Generate and Download Your Auction Printouts

How To Preview Your Silent Auction

Why do I see the same bid amount from different bidders?

How to Run a Hybrid Live Auction Using Trellis

How to Run an Online Live Auction Using Trellis

How to Set Up Your Live Auction

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Raffles & 5050s

Trellis Raffles & 50/50s Process

Checklist in launching your Raffle with Trellis

How to calculate the number of available bundles for your ticket tiers

The difference between a shared drum of tickets vs. a separate drum of tickets for each draw/prize

Seeded Pot vs Base Payout(Guaranteed payout)

Benefits of Adding Early Bird Draws

What to Display on your Raffle Page

Setting up tax receiptable donations on top of raffles

How to draw your raffle winner(s)

Exporting Raffle Results & Reports

How to Create a Raffle or 50/50 Ticket Breakdown Report

Automated Raffle Donor Communication Preview

How to sell raffle tickets in your event

Raffle tickets are not sent/received

British Columbia: Is your raffle going to be audited?

Recommended Guidelines After Your Raffle or 50/50 is Published

Trellis Pre-Onboarding Raffle Kit

Alberta Pre-Onboarding Raffle Kit

British Columbia Pre-Onboarding Raffle Kit

Manitoba Pre-Onboarding Raffle Kit

New Brunswick Pre-Onboarding Raffle Kit

Nova Scotia Pre-Onboarding Raffle Kit

Ontario Pre-Onboarding Raffle Kit

Saskatchewan Pre-Onboarding Raffle Kit

Applying for Meta or Facebook Advertising for Your Raffle or 50/50

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Donation Options

How to set up Donations

How to add donations/funds raised outside of Trellis

Automated Donations Donor Communication Preview

Items for Sale

Setting up Items on Trellis

Automated Items for Sale Communication Preview

Live Streaming

Setting up your Live Stream on Trellis

Live Streaming

How to find the Donation Totalizer

Live Stream Video Not Playing*

Showcasing your Fundraising Page During your Event

4 Pillars of Virtual Event Engagement

Supporting your Attendees for your Live Stream

Setting up your Fund-a-Need Views

Setting up The Silent Auction Activity Roll

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Check-in Tool

Getting Started with Check-In Tool

How to Check-in and Manage Attendees Using the Check-In Tool

How to use the Giving Links in the Check-In Tool to quickly sign guests into their accounts