---
title: Creating Your Donor Account and Adding Your Credit Card Details
description: In this article, we'll walk you (as donors) through how to Log In or Sign Up to participate in this fundraiser.
---

[Skip to content](https://help.trellis.org/how-to-participate-in-an-online-event#main-content)

English

Show submenu for translations

![Trellis-MainLogo-AllWhite-01.png\]](https://help.trellis.org/hs-fs/hubfs/Trellis-MainLogo-AllWhite-01.png?height=40&name=Trellis-MainLogo-AllWhite-01.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Raise an urgent issue (out of office hours)](https://formcrafts.com/a/urgentform)

[Raise an urgent issue (out of office hours)](https://formcrafts.com/a/urgentform)

 Help & Learning

- There are no suggestions because the search field is empty.

1. [Help & Learning](https://help.trellis.org/?hsLang=en)
2. [Support Resources for Donors](https://help.trellis.org/support-resources-for-donors?hsLang=en)
3. [Getting Started](https://help.trellis.org/support-resources-for-donors?hsLang=en#getting-started)

# Creating Your Donor Account and Adding Your Credit Card Details

## In this article, we'll walk you (as donors) through how to Log In or Sign Up to participate in this fundraiser.

We’re excited to have you join the event. Follow the steps below to log in or sign up, so you can start bidding, donating, and engaging with the cause you care about.

### Steps to Participate

- Navigate to the **fundraising page** you’d like to support
- Click **Log In or Sign Up** in the top right corner of the page

![](https://help.trellis.org/hs-fs/hubfs/1-webp-2.webp?width=240&height=519&name=1-webp-2.webp)

- **Create an account**, and make sure to **add your credit card details**

 

![](https://help.trellis.org/hs-fs/hubfs/2-webp-3.webp?width=244&height=528&name=2-webp-3.webp)![](https://help.trellis.org/hs-fs/hubfs/3-webp.webp?width=245&height=530&name=3-webp.webp)

- Once logged in, your **name will appear in the top right corner** — now you’re ready to go! You can easily bid, donate, and participate in the fundraiser

![](https://help.trellis.org/hs-fs/hubfs/4-webp.webp?width=246&height=532&name=4-webp.webp)

- Don’t forget to **add your phone number** so you can receive notifications about the event or when you get outbid on auction items

By adding your credit card details ahead of time, you’ll be able to give or bid instantly — no delays, just support when it matters most.

Your card will automatically be charged unless you make arrangements to use another source of payment prior to purchase.

**Important Details:**

- Your account is used across Trellis, the fundraising platform being used by the non-profit you are supporting. You can use the same account for any fundraisers being hosted across Trellis.
- Accounts are automatically created when event tickets are assigned, to save you time. You may already have an account, even if you don't remember creating one. Use the one-time login link to log in, instead of a password. [Learn More](https://help.trellis.org/how-to-access-your-giving-account?hsLang=en)

Prefer to watch how to do it? We've got you covered! 

<iframe src="https://www.loom.com/embed/27be9c4a1b3f4f6982b5ef2f7d7aaff3?sid=5e37e64f-5ed7-4f6e-8ebd-61c04fcbf0d1" frameborder="0" webkitallowfullscreen="" mozallowfullscreen="" allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe>

 

- [Admin & Reporting](https://help.trellis.org/admin-reporting?hsLang=en#main-content)

    - [Welcome to Trellis](https://help.trellis.org/admin-reporting?hsLang=en#welcome-to-trellis)
    - [Understanding Fees](https://help.trellis.org/admin-reporting?hsLang=en#understanding-fees)
    - [Understanding British Columbia Provincial Sales Tax](https://help.trellis.org/admin-reporting?hsLang=en#understanding-british-columbia-provincial-sales-tax)
    - [Reports & Exports](https://help.trellis.org/admin-reporting?hsLang=en#reports-exports)
    - [Troubleshooting](https://help.trellis.org/admin-reporting?hsLang=en#troubleshooting)
- [Set Up and Manage Your Banking](https://help.trellis.org/set-up-and-manage-your-banking?hsLang=en#main-content)

    - [Add Your Banking Details](https://help.trellis.org/set-up-and-manage-your-banking?hsLang=en#add-your-banking-details)
    - [Understanding Your Payouts](https://help.trellis.org/set-up-and-manage-your-banking?hsLang=en#understanding-your-payouts)
- [Tax Receipts](https://help.trellis.org/tax-receipts?hsLang=en#main-content)

    - [Set Up Your Tax Receipts](https://help.trellis.org/tax-receipts?hsLang=en#set-up-your-tax-receipts)
    - [Manage Your Tax Receipts](https://help.trellis.org/tax-receipts?hsLang=en#manage-your-tax-receipts)
- [Build and Design Your Fundraiser](https://help.trellis.org/build-and-design-your-fundraiser?hsLang=en#main-content)

    - [Build Your Fundraiser](https://help.trellis.org/build-and-design-your-fundraiser?hsLang=en#build-your-fundraiser)
    - [Fundraiser Settings](https://help.trellis.org/build-and-design-your-fundraiser?hsLang=en#fundraiser-settings)
    - [Manage Your Fundraiser](https://help.trellis.org/build-and-design-your-fundraiser?hsLang=en#manage-your-fundraiser)
    - [Live Event Views](https://help.trellis.org/build-and-design-your-fundraiser?hsLang=en#live-event-views)
- [Messaging & Campaigns](https://help.trellis.org/messaging-campaigns?hsLang=en#main-content)

    - [Automated Messages](https://help.trellis.org/messaging-campaigns?hsLang=en#automated-messages)
    - [Creating Messaging Campaigns](https://help.trellis.org/messaging-campaigns?hsLang=en#creating-messaging-campaigns)
    - [Manage Your Messaging Campaigns](https://help.trellis.org/messaging-campaigns?hsLang=en#manage-your-messaging-campaigns)
    - [Analyze Your Messaging Campaigns](https://help.trellis.org/messaging-campaigns?hsLang=en#analyze-your-messaging-campaigns)
    - [Donor Experience](https://help.trellis.org/messaging-campaigns?hsLang=en#donor-experience)
- [Event Ticketing](https://help.trellis.org/event-ticketing?hsLang=en#main-content)

    - [Set Up Your Event Tickets](https://help.trellis.org/event-ticketing?hsLang=en#set-up-your-event-tickets)
    - [Manage Your Attendees](https://help.trellis.org/event-ticketing?hsLang=en#manage-your-attendees)
    - [Post-Event Management](https://help.trellis.org/event-ticketing?hsLang=en#post-event-management)
    - [Donor Experience](https://help.trellis.org/event-ticketing?hsLang=en#donor-experience)
- [Sponsorships](https://help.trellis.org/sponsorships?hsLang=en)
- [Silent & Live Auctions](https://help.trellis.org/silent-live-auctions?hsLang=en#main-content)

    - [Set Up Your Auction](https://help.trellis.org/silent-live-auctions?hsLang=en#set-up-your-auction)
    - [Manage Your Auction](https://help.trellis.org/silent-live-auctions?hsLang=en#manage-your-auction)
    - [Auction Close](https://help.trellis.org/silent-live-auctions?hsLang=en#auction-close)
    - [Donor Experience](https://help.trellis.org/silent-live-auctions?hsLang=en#donor-experience)
- [Donations](https://help.trellis.org/donations?hsLang=en#main-content)

    - [Set Up Your Donations](https://help.trellis.org/donations?hsLang=en#set-up-your-donations)
    - [Donor Experience](https://help.trellis.org/donations?hsLang=en#donor-experience)
- [Items for Sale](https://help.trellis.org/items-for-sale?hsLang=en#main-content)

    - [Set Up Your Items for Sale](https://help.trellis.org/items-for-sale?hsLang=en#set-up-your-items-for-sale)
- [Raffles & 50/50](https://help.trellis.org/raffles-50-50?hsLang=en#main-content)

    - [How to Run a Raffle](https://help.trellis.org/raffles-50-50?hsLang=en#how-to-run-a-raffle)
    - [Running a Raffle in the USA](https://help.trellis.org/raffles-50-50?hsLang=en#running-a-raffle-in-the-usa)
    - [Managing Your Raffle](https://help.trellis.org/raffles-50-50?hsLang=en#managing-your-raffle)
    - [Draw Winner & Reporting](https://help.trellis.org/raffles-50-50?hsLang=en#draw-winner-reporting)
    - [Donor Experience](https://help.trellis.org/raffles-50-50?hsLang=en#donor-experience)
- [Raiser's Edge NXT Integration](https://help.trellis.org/raisers-edge-nxt-integration?hsLang=en#main-content)

    - [Integration Set Up](https://help.trellis.org/raisers-edge-nxt-integration?hsLang=en#integration-set-up)
    - [How the Integration Works](https://help.trellis.org/raisers-edge-nxt-integration?hsLang=en#how-the-integration-works)
    - [Constituent Matching](https://help.trellis.org/raisers-edge-nxt-integration?hsLang=en#constituent-matching)
    - [Gift Sync](https://help.trellis.org/raisers-edge-nxt-integration?hsLang=en#gift-sync)
    - [Event Participation Sync](https://help.trellis.org/raisers-edge-nxt-integration?hsLang=en#event-participation-sync)
- [Sales Entry System (SES)](https://help.trellis.org/sales-entry-system-ses?hsLang=en)
- [Check-In Tool](https://help.trellis.org/check-in-tool?hsLang=en#main-content)

    - [Introduction to the Check-In Tool](https://help.trellis.org/check-in-tool?hsLang=en#introduction-to-the-check-in-tool)
    - [Managing Attendees](https://help.trellis.org/check-in-tool?hsLang=en#managing-attendees)
    - [Event Day](https://help.trellis.org/check-in-tool?hsLang=en#event-day)
    - [Post-Event Management](https://help.trellis.org/check-in-tool?hsLang=en#post-event-management)
- [Fund-a-Need](https://help.trellis.org/fund-a-need?hsLang=en#main-content)

    - [Set Up Your Fund-a-Need](https://help.trellis.org/fund-a-need?hsLang=en#set-up-your-fund-a-need)
    - [Manage Your Fund-a-Need](https://help.trellis.org/fund-a-need?hsLang=en#manage-your-fund-a-need)
    - [Manage Pledges Post-Event](https://help.trellis.org/fund-a-need?hsLang=en#manage-pledges-post-event)
- [Security, Privacy & Technology](https://help.trellis.org/security-privacy-technology?hsLang=en)
- [New Features!](https://help.trellis.org/new-features?hsLang=en)
- [Resources for a Successful Fundraiser](https://help.trellis.org/resources-for-a-successful-fundraiser?hsLang=en#main-content)

    - [Pre-Event Planning](https://help.trellis.org/resources-for-a-successful-fundraiser?hsLang=en#pre-event-planning)
    - [Trellis Feature Spotlight](https://help.trellis.org/resources-for-a-successful-fundraiser?hsLang=en#trellis-feature-spotlight)
- [Support Resources for Donors](https://help.trellis.org/support-resources-for-donors?hsLang=en#main-content)

    - [Getting Started](https://help.trellis.org/support-resources-for-donors?hsLang=en#getting-started)
    - [Checkouts](https://help.trellis.org/support-resources-for-donors?hsLang=en#checkouts)
    - [Participating in an Auction](https://help.trellis.org/support-resources-for-donors?hsLang=en#participating-in-an-auction)

[![Chill listening crop-3](https://help.trellis.org/hs-fs/hubfs/Trellis-MainLogo-LightGreenLeaf-01.jpg?width=117&height=55&name=Trellis-MainLogo-LightGreenLeaf-01.jpg "Chill listening crop-3")](https://trellis.org)

<https://ca.linkedin.com/company/trellis-social-enterprise-inc> <https://www.facebook.com/trellis.org/>

Copyright © 2026, Trellis Social Enterprise