--- title: How Location is Verified for Canadian Raffle and 50/50 Ticket Purchases description: You'll need to be in the province to complete your raffle ticket purchase. --- [Skip to content](https://help.trellis.org/raffle-purchases-require-your-physical-location-to-be-in-the-province#main-content) English Show submenu for translations ![Trellis-MainLogo-AllWhite-01.png\]](https://help.trellis.org/hs-fs/hubfs/Trellis-MainLogo-AllWhite-01.png?height=40&name=Trellis-MainLogo-AllWhite-01.png) Open main navigation Close main navigation - English Show submenu for translations - [Raise an urgent issue (out of office hours)](https://formcrafts.com/a/urgentform) [Raise an urgent issue (out of office hours)](https://formcrafts.com/a/urgentform) Help & Learning - There are no suggestions because the search field is empty. 1. [Help & Learning](https://help.trellis.org/?hsLang=en) 2. [Support Resources for Donors](https://help.trellis.org/support-resources-for-donors?hsLang=en) 3. [Checkouts](https://help.trellis.org/support-resources-for-donors?hsLang=en#checkouts) # How Location is Verified for Canadian Raffle and 50/50 Ticket Purchases ## Gaming rules require you to be in the same province as the raffle licence to complete your raffle ticket purchase. Provincial gaming rules require raffle ticket purchases to physically be in the province when buying tickets. If you are currently not in the province, you will not be able to buy raffle tickets until you are in the province again. If you are currently located in the correct province but we cannot verify your location, you may need to change your browser settings to complete the purchase. ### **Troubleshooting Location Verification** **Try a purchase on your mobile device.** 1. Turn off the internet on your phone, and switch to data. 2. Go to the fundraising page and purchase a ticket. **Check your [IP address](https://whatismyipaddress.com/).**  *Your IP address is the location of your physical device.* 1. Find your IP address [here](https://whatismyipaddress.com/). 2. Make sure your IP address lists a location within the correct province. 3. If it lists a different province, you may be using a VPN that blocks browser your location. **Confirm your VPN has been turned off.** *Most well-known antivirus providers offer a VPN as part of their security suites. Unfortunately, they identify your location as somewhere that you are not.* 1. Check which anti-virus provider you are using. 2. Look up how to turn off your VPN service. 3. Refresh your browser and complete your purchase. 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