Browsers save (or “cache”) a lot of information in order to increase web performance, including images, text, and styling information for the site. This is usually a great feature because it allows you to surf your favorite websites with minimal load
Tip: Switch to a Google Chrome browser if possible
If you're using a computer:
1. Exit your browser, and try joining again
2. Do a hard refresh
On a PC press Crtl + Shift + R at the same time
On a Mac press CMD + Shift + R at the same time
3. Restart your computer
If you're using a mobile phone:
* If you do not want to clear your History, click “Advanced” > “Website Data” > and “Remove All Website Data”.
5. Turn off your device and restart
6. If possible try on another device
If these don’t do the trick, no worries help is on the way! Reach out to the organization hosting the event with your questions.
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