This article will walk you through the steps to delete your giving account on Trellis. Deleting your account will permanently remove your profile and any saved payment methods.
Steps to Delete Your Account
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Go to the fundraiser page you participated in and click Login in the top right corner
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Enter your giving account email and password, then click Login
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Click on your name in the top right corner and select My Account
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Scroll to the bottom and click Delete Account
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A confirmation message will appear — click Confirm to proceed
Important:
If you have placed a bid on an ongoing auction, you will not be able to delete your account. In this case, you’ll receive a message notifying you that account deletion is currently unavailable.
Need Help?
Did this answer your question? If not, feel free to reach out to our Product Engagement Team via the blue chat icon or email support@trellis.org.