1. Help & Learning
  2. Purchaser or Donor Support

How to View Tickets That You’ve Been Assigned

Someone purchased tickets for you and assigned them to you, you now have access to your own Giving Account where you can update your info and ensure you're ready to go for the event. This will save you time at check-in!

Accessing Your Tickets

  • If you’re already logged in to your Giving Account, you’ll automatically have access from the fundraiser page

  • If you have an account but are not logged in, you’ll receive an email with a link to access your account when you’re assigned tickets

  • If you don’t already have a Giving Account, one will be created for you and a link will be emailed

Note: Giving Account access links are single-use and expire after 6 hours. If your link expires, click it again to request a new one.

Viewing Assigned Tickets

  • Once logged in, click your name in the top right corner of the fundraiser page

  • Select “My Tickets” from the dropdown

  • Click on the “Assigned Tickets” tab to view tickets assigned to you

Updating Your Ticket Information

  • From the Assigned Tickets section, you can update your:

    • Name

    • Phone number

    • Responses to any additional questions

  • Click “Save” to confirm changes — event organizers will receive your updated info

Note: You cannot change your email address, as it’s used to uniquely assign your ticket. If you need to update it, please ask the ticket purchaser to reassign the ticket to a different email.

 

Pro Tip: Want a smoother event experience? Add a saved payment method to your account so you can make purchases easily and securely during the event.