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How to Set Up Your Fund-A-Need

Learn how to configure your Fund-A-Need giving levels and payment settings before your event.

Fund-A-Need (FAN) is a paddle raise tool that lets donors quickly pledge or donate during your event — either from their mobile devices or via physical paddles recorded by volunteers. Before running your Fund-A-Need, you'll need to configure your giving levels and payment settings in the fundraiser builder.

How to Set Up Fund-A-Need

  1. From your dashboard, navigate to the Fundraiser Builder.
  2. Select Donations.
  3. Toggle on Enable Fund a Need.

  4. Click Edit Fund a Need.
  5. Configure your Giving Levels.
  6. Configure your Payment Option settings:
    • Pledge Only (Recommended): All entries are recorded as pledges — no cards are charged.
    • Charge with Pledge Backup: Donors with a card on file are charged immediately on entry. Donors without a card saved will have a pledge entered instead.



  7. Click Publish Changes.

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