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How to Use an iPhone or iPad to Scan Credit Cards

If you are using mobile devices at check-in, here's how you can take advantage of the built-in iPhone credit card scanner to quickly add a credit card.

When using the browser Safari on an iOS device such as an iPhone or iPad, it has a handy tool that allows you to scan credit cards in order to enter them more quickly.

Please note that this is feature is not a Trellis feature. It is an iOS tool that you can take advantage of when using Trellis' Check-In Tool. 

How to Scan on iPhone and iPad

  1. Make sure your Safari settings on your device allow for using saved credit cards.
    1. Settings > Apps > Safari > AutoFill > Credit Cards
  2.  Once enabled, go to the Check-In Tool on Safari
    1. Can be found at esm.trellis.org
  3. Find the attendee you want to save a credit card too.
  4. Click the Credit Card icon to add a new card.
  5. From the Add Credit Card form, click into the field to type the credit card number.
    1. This pulls up the keyboard and shows saved credit cards across the top.
  6. In the keyboard, swipe past any saved credit cards on this device. The Scan Card option should be last.
  7. Open the scanner and hold the card in frame, and wait for it to capture.
  8. Once it has scanned, you can save the credit card and complete check-in!

Frequently Asked Questions

Why don't I see the option to scan the credit card on my device?

You may need to save a credit card on the device first for the saved card bar to appear in the keyboard.

Can we use Android devices instead of iOS?

Yes, Android also has a native scanner built into Chrome. The steps to enable the scanner are similar to iOS but vary depending on the device. You may also need a saved card on the device first for the feature to appear.

Does the iOS scanner work if you use the Chrome app?

No, the scanner is an iOS tool and only works on Safari. If you are using an Android device, you must use Chrome.

Can Trellis provide support if the scanner does not work?

Trellis does not provide hardware support and cannot troubleshoot device specific settings. We recommend reaching out to an IT professional for device-specific tools or hardware issues.



Need help?

If you have any questions, feel free to reach out to support@trellis.org and we would be happy to assist.