Overview of the Templated Campaigns in Trellis Messaging

Save time and streamline communication with pre-designed templated campaigns in Trellis. These templates allow you to send key messages to donors effortlessly.

Using Templated Campaigns in Trellis Messaging

Trellis offers templated campaigns to help you quickly communicate with your supporters at key moments. These pre-built messages make it easy to stay organized, save time, and keep donors engaged throughout your fundraiser.

Note: Access to templated campaigns—and the ability to customize them—is only available on certain Trellis plans. For more details, reach out to support@trellis.org.


How to Access Templated Campaigns

  • Log in to your Trellis account

  • Click Messaging in the left-side panel

  • Click Create Campaign

  • Browse and select from the available templates

 


Overview of Available Templates

Reminder of Unpaid Carts
Send a payment reminder to attendees with unpaid purchasables in their cart.

Reminder of Unpaid Pledges
Send a reminder to attendees with unpaid pledges.

Event Reminder – 2 Weeks Out
Notify attendees that your fundraiser is happening in two weeks.

Reminder to Assign Tickets
Remind ticket purchasers with unassigned tickets to assign them to their guests.

Silent Auction Now Open
Announce that your silent auction is open for bidding.

Auction Closing Reminder
Send a last call reminder that the auction is about to close.

Raffle Closing Reminder
Notify participants that your raffle is closing soon.

Auction Bidder Thank You
Thank all auction participants for bidding.

Raffle Ticket Thank You
Thank everyone who purchased a raffle ticket.


Using these templates helps streamline your communication strategy and ensures your supporters never miss a beat.

 

Need Help?
If this article didn’t answer your question, feel free to reach out to our Product Engagement Team via the blue chat icon or email support@trellis.org.