How to Log In to Your Trellis Dashboard

This article walks you through how to access your Trellis Dashboard to manage your organization’s fundraisers.

Logging In to Your Dashboard

Follow these steps to log in as an organizer:

• Go to app.trellis.org/login

• Enter your email address and password

  • If you’ve been invited to join your organization’s Trellis account, you will receive a welcome email with a one-time login link. 

   

  • If you’ve participated in a fundraiser before or are part of multiple organizations (e.g., a fundraising consultant), use your existing Trellis credentials

• Or use Google to sign in if your email domain is hosted on Google

Troubleshooting Common Issues

"No account found"

This message means Trellis can't find an account with the email and password you've entered.

Check for:

• Typos in your email address or password

• Using the wrong email (try both your personal and general org emails, like info@ or name@)

• Your account may not be linked to any organization — contact your org manager for access

• You may be a donor trying to log into the organizer dashboard — donors should log in directly from the fundraiser page

"An unexpected error occurred, please try again"

Try the following:

• Refresh the page

• Clear your cookies and cache

• Try a different browser

If the issue continues, please contact support@trellis.org