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Preview Raffle Receipts and Tickets

See examples of the emails donors receive when purchasing raffle tickets on Trellis.

Overview of the Donor Experience

Donors will visit your raffles page to select their raffle tickets and complete their purchase. 

After their purchase, they will be emailed an itemized receipt and copies of their raffle tickets. If they made an additional donation and you have tax receipting enabled, they will also receive a copy of their tax receipt.

After Purchasing Raffle Tickets 

The purchaser will receive their itemized receipt and their raffle tickets. These files are also linked on the purchase confirmation page, under Checkout Attachments.

Purchase Confirmation Page:

Sample Itemized Receipt (PDF):

Sample Raffle Ticket (PDF):

After the Winner is Drawn

The winning ticket is selected and displayed on the fundraiser page.

Trellis does not contact or pay the winner directly. It is the organization’s responsibility to:

  • Contact the winner
  • Arrange prize transfer
  • Issue the payment

Frequently Asked Questions

What happens if a raffle ticket purchase is refunded?

The purchaser receives a refund email with an updated itemized receipt and their raffle ticket with a voided watermark automatically.

Can we customize the messaging sent to raffle ticket purchasers?

You can customize the thank you message that appears on the confirmation page and the confirmation email. Learn more

Can we customize the raffle ticket design?

No, it is not possible to customize the raffle ticket design.