Troubleshooting
      Back to home
      1. Help & Learning
      2. Troubleshooting

      Facebook Social Sharing Image not Changing

      How to reset social sharing cache on Facebook

      Steps to resolve update the Facebook social sharing cache:

      1. Copy the fundraiser URL, in this case it's trellis.org/fundraiser name

      3. Paste the URL into the field and click the debug button

      4. It'll show you if there are errors (often it's an issue with the size or format of the image). I just click scrape again and it should update the cache

      5. Delete your previous social media post and post the link again. Image will appear correct.