How to Set up Promo Codes

Promo codes are a great way to offer discounts and encourage participation in your event. Whether you're offering early bird pricing, VIP deals, or partner discounts, Trellis makes it easy to apply promo codes to tickets and items for sale.

Log in to your Trellis account.
From your Dashboard, click Edit under the fundraising page where you'd like to add a promo code.
In the left-hand sidebar, select Promo Codes under Fundraiser Drivers.

Enter the following promo code details:

Code Name
Choose a short, easy-to-remember name. This is what your supporters will enter at checkout.
Discount Type
Select whether the discount is a dollar amount or a percentage.
Discount Amount
Enter the value of the discount (e.g., $10 or 25%).
Amount of Uses
Set a limit on how many times this promo code can be used.
Which tickets does this apply to?
Choose the ticket(s) this promo code should apply to. You must have ticket types already created.
Which items does this apply to?
Choose the item(s) this promo code should apply to. Items must be set up beforehand

Note: Promo codes cannot be used for raffle tickets.

Once everything is set, click Save and then Publish Changes.

Pro Tips

When sharing promo codes with your supporters, try messaging like:
"We've created a discount code for you! When checking out, enter the code 'XXX' into the Promo or Passcode field to take advantage of your special price."
Make your code easy to type and remember.
For example, use something like FUN50 for a 50% discount on your fundraiser.

Need Help?

Did this answer your question? If not, feel free to reach out to our Product Engagement Team via the blue chat icon or email support@trellis.org.