How to set up Donations

Donations are a great way to collect additional funds and connect supporters with your mission. You can offer preset donation amounts, allow donors to enter a custom amount, and display a donation section directly on your fundraising page.

How to Set Up Donations

Open Sidebar Settings on the left side of your page.
Click Donations.
Toggle on Enable Donations.
Click Edit Donation Options, then select Add Donation Option.
Enter all relevant details, including an image.
Click Save.
Use the icons on the right side of the Edit Donation Options page to remove, reorder, or edit donations as needed.

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How to Create a Custom Donation Amount

In the left-hand menu, click Edit Custom Donation.
In Edit Donation Settings, ensure the Ask for an additional donation on purchase toggle is enabled.

Please Note: Custom donation amounts only appear during checkout — they will not display on the main fundraising page. Donation amounts cannot be set to $0.

How to Add the Donation Section to Your Fundraising Page

Click Main Menu in the top left corner and return to your fundraising page.
Click the blue "+" button.
Select Donation Preview to add the section to your main page.
Click Publish Changes to go live.

Frequently Asked Questions

Can I offer multiple preset donation amounts?

Yes. In Edit Donation Options, you can add as many donation options as needed and reorder them using the icons on the right side of the page.

Why isn't my custom donation amount showing on the fundraising page?

Custom donation amounts are only shown to donors during checkout, not on the main fundraising page.

Can I set a donation amount of $0?

No. Donation amounts must be greater than $0.

Need Help?

Did this answer your question? If not, feel free to reach out to our Product Engagement Team via the blue chat icon or email support@trellis.org.

How to set up Donations

Learn how to enable donations, create custom amounts, and add a donation section to your fundraising page.