How to Sync Donor-Covered Fees to RE NXT

Donor-covered fees are the fees a donor pays when your Fee Coverage is set to "Purchaser" or "Optional" on your fundraiser. It does not include any amount the donor chooses to contribute as part of our 0% Fees feature.

When a donor chooses to "cover the fees", this means that the donor is giving an additional donation to cover processing fees, rather than them directly covering the fees. That donation can sync as a gift to RE NXT.

How Donor-Covered Fees Appear in Raiser's Edge

Donor-covered fees will appear as a separate gift on the constituent's record. That way, you can see the full amount of fees covered (including the flat fee) and easily keep track of gift amounts for your other drivers.

How to Sync Donor-Covered Fees to RE NXT

1. From your Dashboard, in the side menu go to Integrations > Raiser's Edge Settings

2. In the tabs, navigate to Gift Sync settings

3. For Donor-Covered Fees, set the Gift Type to Other or Cash/One-Time Gift
   1. We recommend "Other" so donor covered fees do not appear as revenue in RE NXT.
4. If you do not want donor-covered fees to sync as a gift, select Do Not Sync as Gift from the Gift Type dropdown.
5. You can also select a Gift Subtype for the donor-covered fees, or leave this blank.
6. Save your settings. This will now apply as your default to all your fundraisers!

Set the Campaign, Fund, Appeal and Package for Donor-Covered Fees

1. From your Fundraiser Builder, go to Integration settings.
2. Go to Campaigns, Funds, Appeals and Packages.
3. Select whether you want to set CFAP for the entire fundraiser or for driver types.
4. If you enable setting CFAP for driver types, you can set a separate CFAP for donor-covered fees.

Frequently Asked Questions

How can we disable donor-covered fees from being tax receipted?

If you do not want donor-covered fees to be tax deductible, you can disable them in your fundraiser's Tax Receipt Settings.

Can we include donor-covered fees in tax receipts but not sync donor covered fees as gifts?

No. If you are choosing to include donor-covered fees in your tax receipts, you must sync fees to RE NXT. This is because the tax receipt amount on the gifts expects to include the donor-covered fees.

Can donor covered fees be included in the gift for the fundraising driver, instead of as a separate gift?

No, donor covered fees must sync as a separate gift. This is for a couple reasons:

1. Checkouts can include more than one fundraising driver. If we added donor covered fees to the gift amount for a driver, we would either need to choose which driver and add it to one, or break up the fees evenly over all drivers. This means that the gift amount for those drivers won't reconcile with Trellis, making it harder for your team to ensure gifts synced properly. 

2. Payment processing fees include both a percentage (3.5%) and a flat fee (30-32 cents). Since the flat fee applies per transaction, to split this up among multiple gifts would result in small fractional amounts. 

Do 0% Fees appear anywhere in RE NXT?

No, the amount donors cover towards 0% Fees never syncs to RE NXT.

Why does the Payout ID appear as N/A on the gift for donor-covered fees?

Donor-covered fees are deducted from your payouts, so this gift will never have a payout ID associated.