This article walks you through how to pause your fundraiser and how that will impact your sales.
When you first create a fundraiser, it will start on the Paused state, which prevents any donors from making purchases while it is still being built.
After you've made your fundraiser live, if you need to stop all payments from being processed and will reopen sales again in the future, you can set your fundraiser back to Paused.
When a fundraiser is paused:
- The URL is still accessible to donors
- No purchases can be made by donors on the fundraiser
- You can still process payments in the backend via the Sales Entry System (SES) and the Check-In Tool
How to Pause a Fundraiser
1. From your Dashboard > Fundraisers, find the fundraiser you want to pause.
2. Click the 3 Dot Icon on the fundraiser to open the menu
3. Select Pause to pause the fundraiser
- Note this option only appears if the fundraiser is currently set to Live
4. When you are ready to make it live again, repeat the above steps and select Make Live
Did that answer your question? If you need help, feel free to reach out to support@trellis.org and we would be happy to assist.