This article walks you through how to manage the visibility and status of your fundraiser—whether you're getting ready to launch, temporarily pausing, or closing it after the event ends.
Easily control the visibility and sales activity of your fundraiser with Trellis by changing its status to Live, Paused, or Archived. Each status affects how donors interact with your page and can be managed directly from your Fundraiser Dashboard.
Understanding Fundraiser Statuses
Live
When a fundraiser is Live, it is fully active:
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Donors can view the page and make purchases or donations
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It can be shared through public links and will be discoverable
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Use this status when you're ready to start accepting payments
Paused
When a fundraiser is Paused, it is temporarily inactive:
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The page is still visible to donors, but purchases and donations are disabled
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You can still use backend tools like the Sales Entry System (SES) and Check-In Tool
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All new fundraisers start in this state to prevent premature transactions
Use this when you're preparing your fundraiser, need to make updates, or want to pause sales during an interim period.
Archived
When a fundraiser is Archived, it is closed:
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The page is no longer publicly visible
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Donors visiting the URL will see a “Fundraiser Closed” message
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No further purchases or donations can be made
Use this status after your fundraiser has ended and you’re ready to officially close it.
How to Change Fundraiser Status
From the Fundraiser Builder
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Open your fundraiser in the Fundraiser Builder
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In the top-right status bar, you'll see the current status (Paused, Live, or Archived)
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Click the status button to open a dropdown
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Select your desired status (Make Live, Pause, or Archive)
This is the fastest way to switch statuses while editing or reviewing your page.
From the Dashboard (Fundraiser Gallery)
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From your Trellis Dashboard, find your fundraiser in the Fundraiser Gallery
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Click the three dots (⋮) on the fundraiser card to open the action menu
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Select your preferred status:
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Make Live – to activate and start accepting purchases
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Pause – to stop purchases while keeping the page viewable
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Archive – to fully close and hide the page
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This method is especially helpful if you're managing multiple fundraisers.
Need Help?
Did this answer your question? If not, please reach out to our Product Engagement Team via the blue chat icon or email support@trellis.org.