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How to Make a Fundraiser Live, Paused, or Archived

This article walks you through how to manage the visibility and status of your fundraiser.

How to Change Your Fundraiser Status

There are two options to update your fundraiser status depending on where you are in your account.

From the Fundraiser Builder

  1. Open your Fundraiser Builder.
  2. Locate the status bar at the top of the screen — it displays your current status (Paused, Live, or Archived).
  3. Click the status button to open the dropdown.
  4. Select your desired status: Make Live, Pause Fundraiser, or Archive Fundraiser.
  5. Click Publish Changes to apply.

From the Dashboard

  1. From your Trellis Dashboard, locate your fundraiser in the Fundraiser Gallery.
  2. Click the three-dot menu (⋮) on the fundraiser card to open the action menu.
  3. Select your preferred status:
    • Pause — stops purchases while keeping the page visible to donors
    • Archive — fully closes and hides the page from public view

Please Note: The Make Live option is not available from the Dashboard action menu. To make a paused or archived fundraiser live, use the Fundraiser Builder.

Understanding Fundraiser Statuses

Live

When a fundraiser is Live, it is fully active:

  • Donors can view the page and make purchases or donations
  • It can be shared through public links and will be discoverable
  • Use this status when you're ready to start accepting payments

Paused

When a fundraiser is Paused, it is temporarily inactive:

  • The page is still visible to donors if you have shared the link, but purchases and donations are disabled
  • You can still use backend tools like the Sales Entry System (SES) and Check-In Tool
  • All new fundraisers start in this state to prevent premature transactions

Use this when you're preparing your fundraiser, need to make updates, or want to pause sales during an interim period.

Archived

When a fundraiser is Archived, it is closed:

  • The page is no longer publicly visible
  • Donors visiting the URL will see a “fundraiser is no longer running” message
  • No further purchases or donations can be made

Use this status after your fundraiser has ended and you’re ready to officially close it.

Frequently Asked Questions

What status is my fundraiser in when I first create it?

All new fundraisers start in Paused status by default. 

Can donors still see my page when it's Paused?

Yes. A paused fundraiser page is still publicly visible, but all purchases and donations are disabled. This is useful for sharing a preview before officially launching.

What's the difference between Paused and Archived?

A Paused fundraiser is still visible to donors but has sales disabled. An Archived fundraiser is fully removed from public view and closed to all transactions.

Can I reactivate an archived fundraiser?

Yes. Open the fundraiser in the Fundraiser Builder, use the status dropdown to select Make Live or Pause, and click Publish Changes.

Do I need to click Publish Changes every time I update the status?

Yes — when changing status from the Fundraiser Builder, you must click Publish Changes for the new status to take effect. Changes made via the Dashboard action menu apply immediately.

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Need Help?

Did this answer your question? If not, please reach out to our Product Engagement Team via the blue chat icon or email support@trellis.org.