Telling Donors about Fees

Telling Donors about Fees Want to tell your donors how fees will work on the platform? Add these messages to the FAQ section of your page!

Adding details about fees is a great way to avoid donor confusion later on!

To add these details to your page, try adding an FAQ section.

1. Click the blue "+" on your Builder page

2. Select FAQ

3. Add questions, including one of the ones below!

Donors covering fees

Thank you for your generous contribution! To further support our fundraising efforts we have also requested our donors to cover our platform fees. You’ll notice this when completing your checkout. If you have any questions, please contact our team and we’d be happy to help. Thank you for your willingness to support our cause!

Organization covers fees

Thank you for your generous contribution! We, [Organization name] will be covering your platform fees.

Optional fee coverage

Want to support [organization name] further? During the checkout, check the box to cover platform fees! This simple act reduces our costs to run fundraisers just like this one!

If you have any questions, reach out to our team, we're always here to help!