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Why are my Payments Disabled?

Why are my payments disabled? How to enable Donations and Ticket purchases on your fundraising page

You may notice after you’ve published your fundraising page that your tickets or donations are disabled. If that’s the case, you’ll get a message that says “Ticket purchases have not started yet for this fundraiser” (shown below) Don’t worry, it’s easy to fix it!

Follow these 3 easy steps to enable your payments and start fundraising 🙌

Step 1

Head to your settings section in the page builder, if your payments have been disabled you should see a red notification icon on the settings gear

Step 2

In the Admin category at the bottom of the settings fill out your required info such as Banking, Tax Receipting, and Organization Info

Step 3

Once those are done, hit the update button in the top right corner and your payments will be enabled!

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