In this article, we will show you step-by-step instructions on how to create event tickets and sell them online using Trellis. By following these simple guidelines, you can easily set up and manage your event ticketing process.
1. Login to your Trellis account.
2. On your Dashboard, click edit under the fundraiser page you want to sell your event tickets.
3. Click Edit Event Settings.
4. Fill in the necessary information.
Pro Tip:
1. The event date and time are used for display purposes only. Changes here do not affect the dates for auctions or raffles.
2. Ensure that you provide the Event Capacity information. The platform will automatically prevent you from exceeding the specified capacity.
4. Click Edit Event Tickets.
5. You will find a set of default ticket templates that you can customize and modify. Simply click on the pencil icon located on the right side of each ticket to make any necessary edits.
- To add new event tickets, click Add Event Ticket on the top right.
- To duplicate, click on the copy icon on the right side of the ticket.
- To drag and move the order of tickets, click, hold, and drag the six dots.
- To easily move the ticket to the top or bottom, click on the three horizontal lines.
- To delete a ticket, click on the trash can icon.
In this example, we will configure the ticket options as follows:
- Single Admission 150.
- 10 tables of 5 total is 50.
- Total attendee is 200.
1. Choose the option for "Single Ticket" as the category for your ticket and provide all the required information.
2. (Optional) You also have the flexibility to include custom fields, promotions, and set a maximum number of tickets per purchase. Additionally, you can include any other attachments that you would like to be sent along with the tickets and checkout receipt.
3. Click Save.
4. Choose the option for "Group Ticket" as the category for your ticket and provide all the required information.
5. (Optional) Like the single ticket, you also have the flexibility to include custom fields, promotions, and set a maximum number of tickets per purchase. Additionally, you can include any other attachments that you would like to be sent along with the tickets and checkout receipt.
6. Click Save.
Pro Tip:
You can leave or create a complimentary ticket in case you need to purchase some tickets for sponsors, volunteers, staff, or others. Here's the link on how to use the Complimentary Tickets.
7. In your status bar, hit Publish Changes.
8. Make your Page Live and start selling.
Here's the link to the page where we have set up the above ticket sample, feel free to test out the checkout experience!
Once you have successfully set up your event tickets, you are ready to start promoting and selling them! Share the link to your fundraiser page with your donors so they can easily purchase their tickets. This link will direct them to the ticket purchase page where they can select the desired ticket options and complete the checkout process.
Did this answer your question? If not, please reach out to the Trellis Support team via the blue chat icon or email support@trellis.org.