In this article, we will guide you on how to export your checkout report which includes all the necessary information for your transactions.
The checkout report contains different sheets with the details per checkout organized per fundraising drivers and also includes a summary of gross and fees.
The Checkout Report Includes:
- Online transactions: checkouts made using Stripe or BBMS, and free checkouts
- Offline transactions: checkouts that were marked as paid via an offline method (cash, cheque, offline credit card, other).
The Checkout Report Does Not Include:
- Pledges that have not yet been processed (online or offline).
- Pre-Seeded Donations as these are just for display purposes.
Additional Reports:
If you need an exclusive report for your raffle only click this link.
If you need an exclusive report for your auction only click this link.
For reference, here's a link to a sample fundraiser report you can view before exporting.
Extracting the Checkout Report
1. From your Dashboard, click Results.
2. Under Results, select All Transactions.
3. At the upper right area, select your fundraiser from the dropdown.
4. Click Export beside the dropdown.
5. You may select the date range, export format, and export options, then click Confirm.Pro Tips:
1. If the file does not download to your computer you may need to allow pop-ups in this browser.
2. If you select Comma Separated Values (.csv) as a format you will have separate files for each sheet otherwise, the Excel (.xlsx) format provides you with a single file and different sheets inside.
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