After your silent auction ends, Trellis auto-charges winning bidders and sends you a summary of the results. You can also export your auction data manually—during or after the auction—using the steps outlined below.
Your silent auction ends automatically based on the end date and time you set in Auction Settings.
Once the auction ends:
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Winning bidders are notified and charged automatically
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You receive an email from Trellis with a report of your auction results
- To learn how to set your auction start and end time click here
- To preview the automated emails and SMS that auction participants receive, click here
Export your Auction Results
To pull an auction report at any time—during or after the auction—follow these steps:
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Log in to your Trellis account and navigate to your Main Dashboard
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In the left-hand menu, go to Results > Auctions
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Choose between two views:
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Bids – Shows the most recent bids on all items. You can also apply a filter to Only Show Winners
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Participants – Lists all auction participants and indicates whether they’ve placed a bid
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In either view, click the blue Export button to download your results
Pro Tip:
When exporting the Auction Bidding Report, confirm which fields you want included in the report for easier post-event analysis.
Check this article on How to manage my bidders
Need Help?
Did this answer your question? If not, please reach out to our Product Engagement Team via the blue chat icon or email support@trellis.org.