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How to Manage Sponsor Ticket Registrations Through Trellis

Once your sponsors have paid and their package includes event tickets, it’s time to ensure they’re registered and ready to attend!

Here are three recommended ways to register sponsors for your event:

  1. Register Sponsors Using the Sales Entry System - The Trellis Recommended Approach

  • This method provides a seamless, premium experience for your sponsors by gathering their details and sending tickets directly to their inbox. 
  • To do this, create a hidden free ticket and use the Sales Entry System (SES) to complete the registration on their behalf. If you don't have all of their ticket holder details, simply Skip Assigning Tickets to complete the registration process, and add the details later. 

2. Create a Custom Promo Code

  • This option is ideal for sponsors who receive discounted, but not free, tickets. Promo codes allow you to set up unique codes for each sponsor or sponsorship level, making it easy to track who’s using their discount.
  • To set up Promo Codes on Trellis, click here

3. Set Up a Free Hidden Ticket

  • If you’d like to keep track of which sponsors have registered, consider creating hidden tickets with a custom passcode. This approach allows you to allocate specific ticket quantities to sponsors based on their sponsorship level and works best if you’re offering free tickets and want sponsors to register themselves.
  • To set this up, send your sponsors a custom URL that displays their hidden tickets, or direct them to the donor checkout page and provide a custom passcode to reveal their hidden tickets. Click here to learn how to set this up.