How to Manage Sponsor Ticket Registrations Through Trellis

This article details how you can sell sponsorships on Trellis and ensure your sponsor guests are registered and ready to attend.

Trellis makes it easy to showcase sponsorship opportunities by setting them up as Items for Sale. This allows you to showcase your sponsorships in a section on your fundraising page, and allows sponsors to purchase packages directly.

Since purchasing an item for sale does not automatically register sponsors for the event, you will need to complete their registration afterward. Fortunately, Trellis provides several efficient ways to do this.

Once your sponsors have paid and their package includes event tickets, it’s time to ensure they’re registered and ready to attend! Here are three recommended ways to register sponsors for your event:

Option 1. Register Sponsors Using the Sales Entry System (Recommended)

• This method provides a seamless, premium experience for your sponsors by gathering their details and sending tickets directly to their inbox. 
• To do this, create a hidden free grouped ticket
• Use the Sales Entry System (SES) to complete the registration on their behalf
• If you don't have all of their ticket holder details, simply Skip Assigning Tickets to complete the registration process, and add the details later. 
• This allows the purchaser of the sponsorship to sign in and see all the tickets they purchased, and reassign them directly from Trellis.

Option 2. Use an Attendee Bulk Upload

• As you are gathering all your attendees, you can request an attendee bulk upload from Trellis by following the steps in this article. With a bulk upload, you can add new attendees or update existing attendees.
• To do this for sponsors:
  • Create a free hidden single ticket (note, our bulk upload feature currently does not work with grouped tickets).
  • In the bulk upload spreadsheet, add a new line for every attendee the sponsor is bringing

• • • Option 1: Assign all attendees to the sponsor purchaser (recommended) - this will group all the tickets together under the purchaser in the check-in tool, so you can keep track of that sponsor table. You can then reassign the tickets once they are uploaded from the check-in tool
    • Option 2: Assign each attendee to the person attending - this will upload each person individually so you don't have to reassign them from the check-in tool. However, they will be uploaded as individuals, not in a group.
  • Request the bulk upload, and wait for the attendees to be added to your Check-In Tool.

Option 3. Sell Hidden Tickets with a Passcode

• If you would prefer to just sell sponsorships as event tickets, you can create hidden tickets with a custom passcode. This approach allows you to allocate specific ticket quantities to sponsors based on their sponsorship level and works best if you want sponsors to register themselves.
• To set this up, you can create a new event ticket and make it hidden.
• Once it's hidden, you have the option to create a passcode.
• You can then send your sponsors a custom URL that displays their hidden tickets, or direct them to the donor checkout page and provide a custom passcode to reveal their hidden tickets.
• Click here to learn how to set this up.