How to Manage Sponsor Ticket Registrations Through Trellis

This article details how you can sell sponsorships on Trellis and ensure your sponsor guests are registered and ready to attend.

Option 1: Items for Sale

This option allows you to showcase sponsorship packages in a dedicated section of your fundraising page, and enables sponsors to purchase directly. This is a great way to showcase sponsorship tiers and benefits.

Important: Sponsors who purchase through Items for Sale are not automatically registered for the event. You’ll need to complete their registration separately.

To Add Sponsorship Packages via Items for Sale:

  1. Open the Sidebar Settings in the left-side menu of your builder
  2. Select Items for Sale
  3. Click Edit Items, then Add Item
  4. Enter all item details
  5. Click Save

 This article explains how to set up Items for Sale in further detail.


Registering Sponsors After Purchase (for Items for Sale)

If you used Items for Sale, here are 2 options for registering your sponsors.

Option 1: Register Sponsors Using the Sales Entry System (SES)

  1. Create a free Group Ticket and set Ticket Visibility to hidden.
  2. Use the Sales Entry System to complete the registration on their behalf.

This article explains how to use the Sales Entry System in further detail.

Tip: If you don't have all the ticket holders details, Skip Assigning Tickets to finish registration, tickets can be assigned later.

Option 2: Use an Attendee Bulk Upload

Great for handling large numbers of attendees at once.

Note: Bulk upload supports only single tickets.

  1. Create a free Single Ticket and set Ticket Visibility to hidden.
  2. Download the attendee bulk upload spreadsheet.
  3. Add each attendee:
    1. Option A (recommended): Assign all tickets to the sponsor purchaser (keeps tickets grouped in Check-In Tool)

    2. Option B: Assign each ticket to the individual attendee (skips reassignment but loses grouping)

  4. Submit your bulk upload request following these steps

Option 2: Event Tickets

Event Tickets are ideal if you'd like sponsors to be automatically registered (and can register their guests) at the time of purchase.

Benefits:

  • Sponsors can register their guests immediately

  • Grouped tickets automatically allocate multiple seats (e.g., "Gold Sponsor Table of 8")

  • Tickets can be hidden and unlocked with passcodes for exclusive access. This article goes over How to Use Passcodes to Reveal Hidden Tickets.

To Set Up Sponsorship Tickets:

  1. Choose a Ticket Type:
    1. Single Ticket – for one attendee
    2. Grouped Ticket – for multiple attendees (e.g., tables)
  2. Fill in:
    1. Ticket Name
    2. Ticket Price
    3. Number of Tickets Available
  3. If using Grouped Tickets:
    1. Set Number of Groups Available
    2. Set Tickets per Group
      (e.g., for 15 tables of 10 → Groups: 15, Tickets per Group: 10)
  4. Add a Description of what's included
  5. If tax receipting is enabled:
    1. Set Advantage Value (Fair Market Value)
    2. Set Tax Receipt Amount (receiptable portion)

 This article explains how to set up Event Tickets in further detail.


Need Help?
Did this answer your question? If not, feel free to reach out to our Product Engagement Team via the blue chat icon or email support@trellis.org.